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Terms & Conditions

Last updated: December 9th 2025
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Welcome to Illucent. By accessing or using this website, you agree to the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, please do not use this website or engage our services.

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1. Introduction

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Illucent (“we”, “us”, “our”) provides professional data consulting and advisory services across a wide range of cloud, analytics, and technology platforms. These Terms govern your use of our website and outline the legal relationship between Illucent and individuals or organisations who interact with our content, submit enquiries, or engage our services.

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2. Use of This Website

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By using this website, you agree to:

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  • Use the site only for lawful purposes

  • Not attempt to harm, disrupt, or gain unauthorised access to the website or its systems

  • Not copy or redistribute website materials without permission

  • Not upload malicious code or harmful content

 

We may restrict access to parts of the website at any time.

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3. Information on This Website

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All content on this website is provided for general information only. While we aim to ensure accuracy, we make no guarantees that:

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  • Information is complete or up to date

  • Content is free from errors

  • Information constitutes technical, financial, or legal advice

 

Use of any information from this site is at your own discretion.

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4. Enquiries and Contact Forms

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By submitting information through our contact form, email, or phone:

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  • You confirm that the information you provide is accurate

  • You consent to being contacted regarding your enquiry

  • You acknowledge that submitting an enquiry does not create a client relationship

 

A formal engagement only begins once a written agreement, proposal, or statement of work is accepted by both parties.

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5. Professional Services

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All services delivered by Illucent — including consulting, advisory work, solution design, implementation, training, workshops, and other engagements — are governed by:

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  • These Terms

  • Our Refund Policy

  • Any written agreements, proposals, or statements of work

 

We reserve the right to modify or discontinue services at any time.

6. Payments

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Unless otherwise agreed:

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  • Services must be prepaid or paid according to the invoicing schedule provided

  • Invoices must be paid within the time frame specified

  • Late payments may delay further work or incur additional charges

 

All fees are stated in GBP unless agreed otherwise.

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7. Refunds, Rescheduling, and Cancellations

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Refunds, cancellations, and client rescheduling are governed by our Refund Policy, which forms part of these Terms.
Please refer to the Refund Policy page for full details.

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8. Intellectual Property

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All content on this website — including text, branding, images, graphics, and layout — is the property of Illucent unless stated otherwise.

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Without written permission, you may not:

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  • Copy, modify, or republish content

  • Use Illucent branding or materials for commercial purposes

  • Misrepresent affiliation with Illucent

 

All third-party trademarks referenced (such as cloud platforms, analytics tools, and software products) remain the property of their respective owners.

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9. Limitation of Liability

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To the fullest extent permitted by law:

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  • Illucent is not liable for indirect, incidental, or consequential damages

  • We are not responsible for losses arising from the use of website content

  • We do not guarantee uninterrupted website operation

 

Nothing in these Terms limits liability where such limitations are prohibited by law.

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10. External Links

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This website may contain links to external sites.
We are not responsible for:

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  • The content of third-party websites

  • Their privacy practices

  • Any harm or losses arising from their use

 

Visiting external sites is at your own risk.

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11. Data Protection

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Your personal information is processed in accordance with our Privacy Policy, which complies with UK GDPR.


By using our website, you consent to the collection and processing of your data as outlined in that policy.

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12. Updates to These Terms

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We may update these Terms periodically.
The most recent version will always appear on this page.
Continued use of the website indicates acceptance of any updated Terms.

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13. Governing Law

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These Terms are governed by the laws of England and Wales.
Any disputes will be resolved exclusively in the courts of England and Wales.

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14. Contact Information

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For questions regarding these Terms, contact:

Illucent
Email: info@illucentconsulting.com

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